ZenBudget Logo ZenBudget ← Back to App
Google Play Data Safety Compliance

Account & Data Deletion

Complete transparency on how to permanently erase your ZenBudget account, financial logs, and cloud records.

🛡️ 1. Your Right to Full Data Erasure

In accordance with Google Play Developer Policies, GDPR, and global data protection standards, ZenBudget provides all users with a straightforward, unconditional path to completely delete their account and associated financial data.

You do not need to provide a reason, and no hidden data copies are maintained.

🗑️ 2. What Data Is Permanently Deleted

When you delete your ZenBudget account, the following information is permanently purged from both your local device storage and our Supabase cloud database:

  • User Authentication Credentials: Your registered email address, auth token, and unique User ID.
  • All Transaction Records: All expense entries, income logs, payment modes, and expense notes.
  • Budget & Envelopes: Safe daily spending calculations, envelope allocations, and savings goals.
  • Shared Connections: Any couple or family sync pairings, joint accounts, and shared invite codes.
  • AI Assistant Conversations & Scans: AI Coach query histories and temporary receipt OCR logs.

Retention Period: Deletion is effective immediately upon in-app execution, or within 48 hours for web email requests. Zero residual personal data is retained.

📱 Method 1: Delete Directly Inside the App (Instant)

If you have the ZenBudget app installed on your Android device or use the Web App:

  1. Open the ZenBudget app on your phone or browser.
  2. Tap on More Tools (or the Profile menu in the bottom navigation).
  3. Scroll down to the Account & Security section.
  4. Tap the red "Delete Account" button.
  5. Confirm the prompt.

⚡ Instant Execution: Your local device cache is instantly flushed and your cloud account is permanently removed.

🌐 Method 2: Web Deletion Request (Without Installing App)

If you have uninstalled the application, lost your device, or prefer to submit a request remotely, you can request manual deletion via email:

  • Send an email to our Data Protection Officer at: hello.zenbudget@zohomail.in
  • Subject Line: Account Deletion Request - [Your Registered Email]
  • Body: State that you would like your ZenBudget account and all associated cloud records permanently erased.

Click below to launch your email client with pre-filled details:

✉️ Submit Account Deletion Request

Service Level Agreement (SLA): Deletion requests are processed within 24 to 48 hours. A written confirmation email will be delivered once complete.

🏢 Developer Contact